Privacy Notice

Tensor Surgical, Inc. ("Tensor") is strongly committed to maintaining the privacy of users of our website(s) and associated products and services (collectively, the “Site”).

This Privacy Notice describes the practices that Tensor follows with respect to the collection, use, storage and disclosure of personally identifying information (“Personal Data”) we collect or receive from individuals, such as health care professionals, job applicants, employees, agents, consultants, contractors, vendors, service providers, business associates and other users of our Site (each a “User”) in connection with use of this Site.

This Site presents the products and services of Tensor and the Site therefore may provide for different settings with respect to your language and country.

This Site is exclusively operated and controlled by Tensor, and Tensor is the sole controller of Personal Data collected through this Site. However, when accessing this Site, you should be aware that:

(a)     Special rules and procedures may apply to your Personal Data based on your country of origin. The rules and procedures applicable to users from particular jurisdictions are set forth in Local Addendums to this Privacy Notice. The rules and procedures described in Local Addendums may override some or all of the rules and procedures described in the main body of this Privacy Notice. You should be aware that some or all of the information in the main body of this Privacy Notice may not apply to you.

(b)     Tensor will share Personal Data collected through the Site with the local Tensor importer which operates in or for your country of origin. You can find more information on how this is done in the “How we share and disclose Personal Data” section.

Tensor takes the notion of User information seriously, and we want anyone who submits Personal Data to Tensor to be comfortable with our policies. If you choose to register or submit Personal Data to our Site, or otherwise provide Personal Data to Tensor, by any means in connection with this Site, you should be aware of the practices described in this Privacy Notice. If you have any questions about this Privacy Notice or your use of our Site, feel free to contact us.

Tensor periodically evaluates its privacy policies and procedures to implement improvements and refinements. Therefore, to the extent permitted by applicable laws, Tensor reserves the right to modify or amend this Privacy Notice at any time and for any reason. When this Privacy Notice is amended, Tensor will revise the “last updated” date at the bottom of this Privacy Notice.

Tensor Surgical, Inc.

6345 S Pecos Road Ste 212

Las Vegas, NV 89120

Tensor collects information that is voluntarily provided to us by Users via our Site. The goal of our Site is to establish business connections with Users and provide information about Tensor products and services in order to facilitate treatment, medical research, and product improvement. Information may consist of your name, contact data, email address, street address and telephone number so that we may enhance your Site visit or follow up with you after your visit. If you are a health care professional, we may gather additional information about your field of expertise as part of the registration process and your ongoing use of the Site.

Cookies and Web Beacons

Tensor does not directly collect Personal Data about User’s online activities over time and across third-party websites or online services. We may use certain technologies to monitor technical information about the use of the Site. To facilitate easy navigation within the Site, we or our service provider(s) may use cookies (small text files stored in a User's browser), web beacons (electronic images that enable counting of visitors who have accessed a page or certain cookies), or similar technologies to collect data (all such technologies are herein collectively referred to as “Cookie(s)”), such as IP address, domain, browser type and pages visited. You can find more information on how this is done in the "Cookie Notice" section.

Certain jurisdictions require express User Consent prior to the activation of cookies. If you access our Site from one of those jurisdictions you will be notified of the use of cookies, in advance, and asked to provide your express consent through our cookie management tool. This will also allow you to manage and change your choices (including the withdrawal of consent) at any time.

“Do Not Track” Disclosure

Tensor does not permit third parties to track consumer behavior over time across third-party sites or services when you use our Site. Cookies can be rejected by amending your cookie preferences through your browser settings, but you may be denied access to some parts of the Site if your browser rejects cookies. To find out more about cookies, including how cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you provide your contact information through our Site, Tensor may contact you regarding products and services (such as seminars and webinars) offered by Tensor. We may also use information collected through our Site for research regarding the effectiveness of our Site and related marketing, advertising and sales efforts.

If you have voluntarily provided Personal Data, we may contact you via email or regular mail regarding Tensor’s products and services that may be of interest to you, if this is compliant with the laws of your local jurisdiction, or if you have separately consented thereto. You may at any time request that we discontinue sending you such materials by following the unsubscribe instructions in the communication.

Data Integrity

Tensor will make reasonable efforts to ensure that Personal Data is accurate and updated, adequate, relevant, not excessive for the purposes for which the Personal Data is processed and kept only for the period necessary for permitted purposes.

Data Retention

Tensor may Process your Personal Data as long as necessary in order to fulfill our contractual and legal obligations. If your Personal Data is no longer required to meet legal retention obligations under applicable local law or the legitimate interest of Tensor, your Personal Data will be deleted or anonymized.

Tensor takes reasonable steps, consistent with generally accepted industry standards, including technical, administrative and physical safeguards, to protect your Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction and to ensure its security in our systems and processes. For more information, please refer to the Tensor technical and organizational measures catalog. Internally, we will restrict and regularly review access rights to your Personal Data to those who need access to the information in order to perform a job function.

How You Can Help Protect Your Personal Data

If you are using a feature of the Site for which you registered and choose a password, we recommend that you do not disclose your password to anyone. We will never ask you for your password in any form of communication. You should also remember to sign out of the registered page by closing your browser window when you have finished to ensure that others cannot access your Personal Data.

Links to Other Sites

Our Site may contain links to other sites, including those of our business partners. Tensor is not responsible for the privacy practices or the content of any third-party sites. Visitors will need to check the privacy notices of these third-party sites to understand their policies.

Children's Privacy Protection

Tensor understands the importance of protecting children's privacy in the interactive online world. The Site covered by this Privacy Notice is not designed for or intentionally targeted at children 16 years of age or younger. The age of children stated above may differ in accordance with applicable laws of your local jurisdiction.

Your Personal Data may be shared internally and externally as described below. In instances of the international transfer of Personal Data, including the transfer to countries without data protection rules similar to those in effect in your country of residence, such transfers would be based on the standard contractual clauses as the main transfer mechanism and additional safeguards would be implemented through technical and organizational measures.

Disclosure of Personal Data to Third Parties 

Tensor may use independent companies or other third parties, including individuals, agents, consultants, contractors, vendors and service providers for purposes of providing services to Tensor, in the fields of IT, security, hosting, analytics, cloud storage, administration, etc. Personal Data may be transferred to such third parties only when reasonable and appropriate steps have been taken to maintain the required level of data protection, including the provision of notice and choice where appropriate. All third parties are required to comply with Tensor’s privacy practices and policies and are permitted to use Personal Data only for the purpose of performing services on behalf of Tensor. A company that processes Personal Data on behalf of Tensor is allowed to do so only if it guarantees to provide the technical and organizational security measures required for processing Personal Data.

Tensor may share Personal Data as required or permitted by law to comply with legal requests, or when Tensor believes in good faith that disclosure is legally required or otherwise necessary to protect Tensor’s rights and property, or the rights, property or safety of others.

Any individual whose Personal Data has been provided to Tensor has the right to obtain confirmation, as to whether their Personal Data is being processed. In this context, an individual has the right to request that Tensor corrects inaccurate and/or completes any incomplete Personal Data; the right to request the erasure of certain Personal Data, such as Personal Data which is no longer necessary for legitimate purposes; the right to request the restriction of the processing of certain Personal Data (eg, inaccurate data); and the right to data portability. An individual also has the right to object to certain processing activities of their Personal Data. Subject to local privacy regulations, individuals are entitled to submit a complaint with a supervisory authority.

How You Can Access, Update and Correct Your Information

Users who choose to create an account on our Site may access their user profile, correct and update their information, or unsubscribe at any time.

Tensor commits to resolve complaints about your privacy and our collection or use of your Personal Data. If you have any requests or questions about this Privacy Notice or Tensor’s privacy practices, please contact us.